What is a disc top?

A disc top is a dispensing closure which has a circular disc in the top.  This is hinged and so can be pushed down (closed) or pushed up (open).  When open, this exposes a path for the product to exit through.

What is a flip top?

A flip top is a dispensing closure with a hinged top that ‘flips’ open.   Underneath the top cover that flips open is a hole for the product to be dispensed through.

What is an atomiser?

An atomiser is a dispensing closure which sprays the product as a very fine mist (i.e. it atomises it).  The complete unit has a dip-tube which is what the liquid is drawn up through.

What is a lotion pump?

Lotion pumps are dispensing closures used for dispensing liquids such as soaps etc.  They involve a spring mechanism which draws the liquid up a dip-tube and out of the bottle.

Why have the airless products not got a dip-tube?

Essentially, the vacuum in the chamber of an airless bottle plays the role of the dip-tube as this is what causes the piston to come up, pushing the product out.

What colour bottles are available?

The colours that are available from stock are usually shown on the product page, underneath the stock availability information.  If you’re looking for a different colour, perhaps your own unique brand colour, this can often be done but it is subject to lead times and larger minimum order quantities.

How can I tell which caps will fit the bottle I want?  

Both the bottle and the cap page will have a ‘neck size’ reference which will give you a rough guide to match to. At any point if you want confirmation, just give us a call on +44 (0)1472 240940 and we’ll help you out.

What does double-walled mean?

A double-walled product is quite simply a product made with two walls, an inner and an outer.  They offer a prestige appearance and give further protection to the product inside.

What is PETG?

PETG is a form of plastic very similar to PET but with added glycol.  The glycol makes the product more impact resistant.

What are the minimum quantities for printing?

The minimum quantity for printing is generally 10,000 units although we may be able to arrange smaller quantities on some products. Contact us on 
+44 (0)1472 240940 when you have chosen a product and we’ll answer this question more specifically to your product.

What are the minimum quantities for embossing?

Minimum embossing quantity is usually 5000 units but this may vary on the product and the embossing required.

What are the decoration options?

Huge! Printing, labelling, printed sleeves, embossing – and a few more. Contact the team with your project and they’ll talk you through the best options –
+44 (0)1472 240940.


What is your minimum order value?

Our minimum invoice value is £250 before carriage and VAT.

What is your minimum order quantity?

The minimum quantity you can order of any product is dependent on the quantity in a single case - we never despatch less than 1 case.  So for example, if the quantity in a case is 500, that is the minimum order quantity for that product.

Is there a carriage charge?

  • Packaging orders over £2,500 nett, will be delivered free of charge to all UK mainland addresses.
  • Packaging orders with a value between £750 and £2,500 nett requiring delivery within the UK will have a carriage contribution fee of 4% applied.
  • Packaging orders with a value below £750 nett requiring delivery within the UK will have a £30 carriage charge applied.
  • Manufacturing orders will have a carriage charge of £50 per pallet applied.
  • For any export orders requiring delivery to outside of the UK we will utilise the most cost-effective courier, dependent on consignment size and destination. The carriage contribution fee will be agreed prior to despatch, so if you are able to collect ex-works you can choose this option.

How soon can I expect my order?

Orders received for product in our ‘Ready to ship’ range will normally be delivered within 2 working days.  The rest of our products are stocked abroad so may be subject to a lead time – the sales team will confirm this when we receive your order.

What are your credit terms?

We ask for your first order to be paid on a pro-forma basis and we accept payment by card, bank transfer or cheque. Credit account application forms are available on request.  Subject to approval of your request for credit, we operate with 30 day credit terms and will agree a credit limit suited to your requirements.

Do BlueSky print bottles?

We work very closely with all customers on getting products decorated, whether that be through printing, labelling, embossing and many other options.  We don’t hold the equipment in-house but coordinate projects through a strong network of specialists.

Do BlueSky manufacture?

At BlueSky, by combining our packaging expertise with our new in-house formulation and manufacturing capabilities, we offer a complete end-to-end product creation service to brand owners. We also have a manufacturing warehouse which conducts re-working to dip-tubes and outer packaging.

Can I return goods?

Yes you can, please view our full returns policy in our terms and conditions here: https://bit.ly/3OtEIIW

​Broadly speaking, in the unlikely event of goods being damaged in transport prior to a delivery, you can arrange for them to be sent back and replacements will be issued. If you decide that you don't want the goods, you can return the goods to us and we will issue a credit/refund on receipt of the goods. A 20% handling and re-stocking charge will be applied.

How can I tell the packaging product is suitable for my liquid?

At BlueSky we have a testing laboratory in which we can get a rough guide as to the compatibility of the package.  However, we do recommend that you get professional testing done by a qualified company before you place your order as we do not have the authority to finally pass your product.

Can you export worldwide?

We can, and we have!  Over the last year we’ve exported to over 25 different countries worldwide so we’re well experienced in this.  Just send us the details of where you want the goods and we’ll make arrangements from there.


Has BlueSky UK Ltd reviewed its product list to determine which ones come from within the European Union (EU)?

BlueSky is very clear about what products are manufactured and imported into the UK from the EU.

Have buffer stocks of EU manufactured components been built up to mitigate the potential supply issues as a result of leaving the EU?

BlueSky has invested in significant amounts of additional inventory on products from the EU to help cover client demands should there be delays from January 2021.

What processes have your suppliers put in place to ensure components clear customs as quickly as possible?

We have ensured that a) the best incoterms are in place with each of our suppliers b) the forwarders that we use are registered with the HMRC c) the forwarders we use are part of the Approved Operator Scheme (AOS) and have Kent Road Permits to clear customs as quickly as possible.

Where necessary, have alternative non-EU suppliers been identified?


Where non-EU alternatives have been sourced are all regulatory documents in place and available to customers?

In most cases yes, but this is a continuous work in progress. As a minimum we request a) Technical Drawing/Specification b) REACH statement c) Food Contact Compliance (where applicable) or Raw Material Material Safety Data Sheet (RM MSDS).

Where components will still be supplied from the EU after 1st January 2021, have additional costs due to increased duties been calculated?

BlueSky already imports from Rest of World (ROW) countries and we have had to include additional financial costs to existing EU imports to create a realistic scenario for 2021. Duty is one factor but there are others such as deferment and other fees that are also included.

Has BlueSky UK Ltd set up an EU based office?


What measures has BlueSky taken to continue exporting to the EU?

BlueSky will safely package, appropriately label and prepare goods for export but the client will be responsible for and need to arrange collection. Our team will ensure that the correct paperwork is completed. The sale of goods will be based on an Ex Works basis.

Ukraine Statement

Due to the ongoing crisis in the Ukraine and its wider humanitarian impact, we recognise the importance of clarifying our supply arrangements. First and foremost, our thoughts are with the Ukranian people at this time.

A risk analysis and response plan is ongoing. We have checked all technical documentation relating to products purchased from eastern europe and none of the materials are from Russia.

Internally we have checked the MSDS, raw material data and product certification relating to each of the products we purchase. the findings are that our partners are not purchasing products from Russia. For certainty, our suppliers are in the process of verifying our internal investigation.

We have Service Level Agreements in place with our supply chain partners in Eastern Europe, and whilst there is always a risk of Force-Majeure (with any products related to oil), we have mitigated this risk as much as we can. We have safety stock levels on standard product lines on site and at manufacturing sites, to ensure continutiy of supply and mitigate risks. We also ensure tat we have secondary supply chain fr everything, further mitigating risk, should Force-Majeure ever be executed.

We do however forecast for disruption to the supply chain and advise that you get in touch with your BlueSky contact about this, and we will endeavour to ensure everything is in place to meet your needs.

During this period of uncertainty we will work together with you, with transparency and foresight, to ensure we deliver what is required with the highest quality service.

More questions?

Please contact the team on +44 (0)1472 240940